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Frequently asked

Questions Seattle clients ask us.

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General FAQ

What types of cleaning services does Janicat Cleaning offer?

We cover both residential and commercial — regular house cleaning, deep cleaning, move-in / move-out, Airbnb turnovers, carpet cleaning, post-construction, office janitorial, restroom and floor care, disinfection, and clinic / medical cleaning across greater Seattle.

What is included in a standard house cleaning service?

Dust and wipe-down of all rooms; kitchen surfaces, stovetop, sink, and exterior of appliances; full bathroom clean (tubs, showers, toilets, mirrors, fixtures); vacuum and mop all floors; trash removal; and tidying of common areas. We follow a written room-by-room checklist on every visit.

Do I need to provide cleaning supplies for the service?

No — we bring everything: professional-grade products, vacuums, mops, microfiber cloths. If you'd prefer we use specific products you already own (for finishes, allergies, or scent preferences), we'll happily switch.

Are your cleaners trained and insured?

Yes. Every team member is background-checked, trained on our written checklists, and shadowed before working solo. Janicat Cleaning Service LLC is fully licensed, bonded, and insured in Washington State — we'll send proof on request.

How long does a typical cleaning service take?

A standard recurring clean usually takes 2–4 hours depending on square footage and team size. Deep cleans run 4–8 hours. We'll give you a clear time estimate after the walkthrough.

What is deep cleaning, and why is it necessary?

Deep cleaning is a top-to-bottom reset that goes well beyond the surface — baseboards, vents, grout, behind appliances, inside cabinets, light fixtures, detailed bathroom and kitchen work. It's needed when a space hasn't had professional attention in a while or before starting a recurring plan.

How often should I get my home deep cleaned?

Most homes benefit from a deep clean every 3–6 months on top of regular upkeep. Homes with pets, allergies, or heavy foot traffic may want quarterly; smaller homes on a recurring plan can stretch to twice a year.

How long does move-in / move-out cleaning take?

Typically 4–8 hours depending on size and condition. Empty homes are faster; homes with leftover items, heavy buildup, or carpet care take longer. We'll quote a window after seeing the space.

Do you offer move-in / move-out cleaning services for apartments?

Yes — apartments, condos, townhouses, and houses. Move-out cleans are deposit-focused: inside cabinets and drawers, appliances, baseboards, and detail work. Tenants, landlords, and property managers all use us.

Recurring Housekeeping & Maid Services FAQ

How much does recurring maid service cost, and what factors affect the pricing?

Pricing is based on square footage, the scope of work, number of bedrooms and bathrooms, and how often we visit. Recurring weekly and bi-weekly plans get our best rates. After a short walkthrough we send a written quote — no hidden fees.

Are your cleaning products safe for my family and pets?

Yes. Our standard line-up is effective, professional-grade, and safe around kids and pets. We also offer eco-friendly and fragrance-free options on request, and use EPA-registered disinfectants only when needed.

What measures do you take to ensure the security and trustworthiness of your cleaning staff?

Every cleaner is background-checked, trained on our checklists, and supervised before working solo. We assign the same team to your property when possible, log keys and access codes securely, and our LLC is bonded and insured for added protection.

Deep Cleaning FAQ

What is a deep house cleaning service exactly?

A detail-focused reset of the entire home: baseboards, door frames, light fixtures, vents, blinds, inside windows, grout, behind and under reachable appliances, full kitchen and bathroom detail. It's a single comprehensive visit, not a recurring plan.

How long does a deep house cleaning service take?

Generally 4–8 hours for an average home, sometimes more for larger or heavily soiled spaces. We'll send a 2-person or 3-person team when needed to keep the visit to a single day.

How often should I schedule a deep house cleaning service?

Every 3–6 months is a good rhythm if you also have recurring upkeep. Without recurring service, every 2–3 months keeps things ahead of buildup. Many clients also book one before the holidays and one in the spring.

Move Cleaning FAQ

What's the cost of move-in / move-out cleaning services, and how is it determined?

We price by square footage and condition. Empty homes price lower; homes with carpet care, heavy buildup, or interior cabinet work price higher. We give a written quote after a quick walkthrough or photos.

What does a standard move-in / move-out cleaning service include?

Full kitchen detail (inside cabinets, drawers, oven, fridge, dishwasher, exteriors), full bathroom detail (tubs, showers, toilets, mirrors, fixtures), all floors vacuumed and mopped, baseboards, doors and door frames, switches and registers, and interior windows. Add-ons available for carpets and exterior windows.

How far in advance should I schedule move-in / move-out cleaning services?

1–2 weeks ahead is ideal, especially around end-of-month and weekends when demand is highest. We can sometimes accommodate same-week or last-minute — call or text and we'll do our best.

Post-Construction Cleaning FAQ

What is post-construction cleaning, and why is it necessary?

It's a specialized cleaning after a renovation or new build — drywall dust, paint splatter, adhesive residue, fine debris settle into every surface and HVAC return. Standard cleaning won't fully remove it, and the dust circulates back into the air without a proper post-construction process.

What does a typical post-construction cleaning service include?

Multi-pass dust removal on every surface (top down — light fixtures, vents, walls, baseboards), debris pickup, paint and adhesive spot removal, full window and glass cleaning, detailed kitchen and bathroom finishing, and a final vacuum and mop. Often done in 2 phases — rough clean and final detail.

How long does post-construction cleaning take, and when should it be scheduled?

Anywhere from one full day to several days depending on size and how clean the contractors left things. Schedule it after all trades are finished and before furniture moves in — the surfaces need to be empty for a thorough job.

Is post-construction cleaning suitable for residential and commercial properties?

Yes — homes, offices, retail buildouts, clinics, restaurants. Commercial post-construction often runs after-hours so you can open on schedule.

Disinfecting FAQ

What is electrostatic disinfecting, and how does it work?

An electrostatic sprayer gives EPA-registered disinfectant a positive charge as it leaves the nozzle. The charged droplets wrap around surfaces — including the back and underside — for full, even coverage that conventional spraying and wiping can't match.

How effective is electrostatic disinfection in killing germs and viruses?

Used with EPA-listed disinfectants and proper dwell time, electrostatic application delivers high-efficacy kill rates against bacteria, viruses (including enveloped viruses), and fungi on hard, non-porous surfaces. It's widely used in clinics, schools, and offices for that reason.

Is electrostatic disinfection safe for use in homes, offices, and public spaces?

Yes when applied by a trained tech using approved products at the correct concentration and dwell time. We avoid sensitive items, ventilate the space afterward, and provide a service log noting product, areas treated, and re-entry time.

How often should I schedule electrostatic disinfection services?

Clinics and high-risk medical spaces: weekly or per-protocol. Offices, schools, and gyms: monthly to quarterly, plus on-demand after illness exposure. Homes typically book it as a one-time service after illness or before guests.

Commercial Office Cleaning & Janitorial Services FAQ

What should be included in a cleaning roster?

A good roster covers daily tasks (trash, vacuum, kitchen and restroom resets, common-area wipe-downs, glass spot-clean), weekly tasks (full floor care, detail dusting), monthly tasks (vents, baseboards, high dust), and quarterly deep tasks (carpet cleaning, hard-floor refresh). We build yours in writing during the walkthrough.

How do I set up a business cleaning schedule?

Three steps: a 20–30 minute walkthrough of your space, a written scope and quote within 1 business day, and a start date that works around your operations. Most offices begin with a one-time deep clean, then move into a recurring cadence.

How often should I schedule my office to be cleaned?

Small offices (under 5 staff): 1–2× per week is common. Mid-size (5–25 staff): 3–5× per week. Larger offices, clinics, and high-traffic spaces: nightly. We can scale up or down by season — every contract is reviewable.

What makes Janicat a good choice for office cleaning services?

We're a local Seattle team, not a national franchise. You'll have a single point of contact, the same crew on your route, written scopes you can audit, after-hours availability, and clear communication when something needs attention. We're licensed, bonded, and insured.

Carpet Cleaning FAQ

How often should I have my carpets cleaned?

Most homes: every 12–18 months. Homes with pets, kids, or allergies: every 6–12 months. Offices and high-traffic commercial: every 3–6 months. Manufacturer warranties on many carpets actually require professional cleaning at recommended intervals.

What can I do to keep my carpets cleaner longer?

Vacuum 1–2× per week with a quality machine, treat spills immediately by blotting (never rubbing), use entry mats and a no-shoes policy if possible, and rotate furniture occasionally to prevent traffic-lane wear. Periodic professional extraction is what actually pulls out the embedded soil.

How much does rug cleaning cost?

Pricing depends on size, fiber type, and condition. Wool, silk, and antique rugs are priced separately from synthetic area rugs. After we see (or you photograph) the rug, we provide a written quote — no surprises.

How do you clean a dirty carpet?

We use professional hot-water extraction (often called steam cleaning): pre-vacuum, pre-treatment of soil and stains, hot-water extraction with a truck-mount or high-flow portable, spot treatment for stubborn marks, and groomed pile for an even finish.

How do you clean the carpet to make it look new?

Pre-vacuum thoroughly, apply the right pre-spray for the soil type, agitate with a brush or rotary tool, extract with hot water at high pressure, then groom the pile. For yellowing or wear, deodorizer and fiber rinse can revive the color and feel.

How do you clean upholstery that cannot be washed?

We use a low-moisture or dry-extraction method — gentle cleaners, brief dwell time, and a specialized upholstery tool that lifts soil without saturating the fabric. We always test in a hidden spot first to verify colorfastness.

How do you clean an area rug?

Smaller and durable rugs we can clean in place. For wool, silk, antique, or heavily soiled rugs we recommend off-site cleaning: dust extraction, full immersion or low-moisture wash depending on fiber, fringe detail, and controlled drying. We can pick up and return.

Still have questions?

We'll walk you through pricing and scheduling — no pressure, no obligation.